Act on Specified Commercial Transactions statement | ESTA Online Center

ESTA Application > Act on Specified Commercial Transactions statement

Act on Specified Commercial Transactions statement

Name of website ESTA Online Center
Service provider Hideo Ito
Address of service provider 10F, Shibadaimon Center Building, 1-10-11 Shibadaimon, Minato-ku, Tokyo
Method of submitting inquiries Inquiries are accepted by telephone or through the Contact Us form. Please use the Contact Us form in cases that require especially accurate communication, such as cancellation, or when the telephone lines are busy. We appreciate your patience.
Sale price 6,700 yen (7,236 yen tax incl.)
Business hours Application requests and inquiries are available 24 hours/day.
Ordering method Submit an application form through this website
Settlement method for product proceeds Payment available by various credit cards or by PayPal account
Time until product delivery Information is provided by the following business day in principle, though it may take as long as 72 hours in some cases.
Telephone number of service provider 03-4405-4632
Cancellation policy If a request for cancellation has been received prior to completion of ESTA registration on the U.S. Department of Homeland Security (DHS) website, the price paid will be refunded minus the 300-yen settlement fee. Under the specifications of the ESTA authorization system, it is not possible to cancel authorization itself or settlement after completion of registration of authorization. Therefore, we are unable to accept requests for cancellation and refunds if the application process has already reached that stage.
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