Act on Specified Commercial Transactions statement

Notification under the Act on Specified Commercial Transactions

Name of website	ESTA Online Center
Service provider	Hideo Ito
Address of service provider	Shiodome Building, 1-2-20 Kaigan, Minato-ku, Tokyo, Japan
Method of submitting inquiries	Inquiries are accepted by telephone or through the Contact Us form. Please use the Contact Us form in cases that require especially accurate
Sale price	7,900 yen (8,690 yen tax incl.)
Business hours	Application requests and inquiries are accepted 24 hours/day.
Ordering method	Submit an application form through this website
Settlement method for product proceeds	Payment may be made by various credit cards (VISA, Master Card, JCB, American Express).
Time period until product delivery	Information is provided by the following business day in principle, though it may take as long as 72 hours in some cases.
Telephone number of service provider	+81-3-4405-4632
Date of establishment and commencement of business	May 1, 2013
Lines of business	We specialize in applications for ESTA, which is required for visitors to the U.S. Our highly knowledgeable staff handle ESTA applications on customers’ behalf and assist customers for obtaining ESTA. We provide application and support services 24 hours/day, 365 days/year for those who find the English-language application process difficult or are not comfortable with applying for ESTA by themselves.
Cancellation policy	If you request cancellation prior to completion of ESTA registration in the U.S. Department of Homeland Security’s computer system, you will be charged for the payment fee of 300 JPY and the rest will be refunded. Cancellation and refunds are not available once the application process has reached the stage of completion of registration of authorization, because of the ESTA authorization system it is not possible to cancel authorization or payment after registration.