Act on Specified Commercial Transactions statement | ESTA Online Center
| Name of website | ESTA Online Center |
| Service provider | Hideo Ito |
| Address of service provider | 10F, Shibadaimon Center Building, 1-10-11 Shibadaimon, Minato-ku, Tokyo, Japan |
| Method of submitting inquiries | Inquiries are accepted by telephone or through the Contact Us form. Please use the Contact Us form in cases that require especially accurate |
| Sale price | 6,579 yen (7,236 yen tax incl.) |
| Business hours | Application requests and inquiries are accepted 24 hours/day. |
| Ordering method | Submit an application form through this website |
| Settlement method for product proceeds | Payment may be made by various credit cards or a PayPal account |
| Time period until product delivery | Information is provided by the following business day in principle, though it may take as long as 72 hours in some cases. |
| Telephone number of service provider | +81-3-4405-4632 |
| Date of establishment and commencement of business | May 1, 2013 |
| Lines of business | We specialize in applications for ESTA, which is required for visitors to the U.S. Our highly knowledgeable staff handle ESTA applications on customers' behalf and assist customers for obtaining ESTA. We provide application and support services 24 hours/day, 365 days/year for those who find the English-language application process difficult or are not comfortable with applying for ESTA by themselves. |
| Cancellation policy | If you request cancellation prior to completion of ESTA registration in the U.S. Department of Homeland Security’s computer system, you will be charged for the payment fee of 300 JPY and the rest will be refunded. Cancellation and refunds are not available once the application process has reached the stage of completion of registration of authorization, because of the ESTA authorization system it is not possible to cancel authorization or payment after registration. |
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