Payment methods | professional service applying for an ESTA : ESTA Online Center

ESTA Application > Payment methods

Payment methods

Making payment by credit card or using your PayPal account.

Credit cards accepted

PayPal account is also available for payment

Application fee

In addition to the $14 application fee paid to the U.S., there will be an application service fee charged.

U.S. Department of Homeland Security application fee ($14) + application service fee = 7,236 JPY (including tax)

Making payment by VISA, Master Card, or JCB

1.Enter your credit-card information

In the "Pay by credit card" field, enter your credit-card number, expiration date, and security code (CSC) in single-byte alphanumeric characters and then click "Pay now" to process your payment. Enter this information carefully to ensure that it is correct.

2.Procedures complete

Payment is completed when the message "Application and screening in process" is displayed. The ESTA application receipt email will be sent to the email address you registered. Make sure to avoid the receipt email being sorted to the SPAM file when using a webmail or mobile email address.

Making payment by Diners Club or American Express

1.Choose your payment method

Click on the "Pay using your PayPal account" button. On the next page, click on "Pay by credit card."

2.Enter your credit-card information

Enter your credit-card number, expiration date, and security code (CSC) in single-byte alphanumeric characters. Your name will be filled in automatically from your application form. Check to make sure there are no errors. Your postal code and address also will be filled in automatically from your application form. Enter your telephone number and email address in single-byte alphanumeric characters.

3.Payment complete

The message "Thank you for your order" will appear. Click on the "ESTA Online Center" link.

4.Procedures complete

Payment is complete when the message "Application and screening in process" is displayed. The ESTA application receipt email will be sent to the email address you registered. Make sure to avoid the receipt email being sorted to the SPAM file when using a webmail or mobile email address

Making payment from your PayPal account

1.Choose your payment method

Click on the "Pay using your PayPal account" button.

2.Enter your PayPal account information

The PayPal login page will appear. Enter your registered email address and password to login to your PayPal account.

3.Check your credit-card information

A confirmation page of your credit-card information registered with PayPal will appear. After checking this information, click on the "Pay" button if the information is correct. This will commence processing of your payment.

4.Payment complete

The message "Thank you for your order" will appear. Click on the "ESTA Online Center" link.

5.Procedures complete

Payment is complete when the message "Application and screening in process" is displayed. The ESTA application receipt email will be sent to the email address you registered. Note that when using a webmail or mobile email address, these emails might be sorted to the SPAM file.

When a message stating 'the information is incomplete or incorrect' appears

You might have entered the information in double-byte characters

Enter your credit-card number, expiration date, and security code in single-byte characters. Do not enter any hyphens or other punctuation marks.
Do not enter double-byte characters such as the following: 4906888877770123
Enter single-byte characters such as the following: 4906888877770123

You might have entered the month and year of your expiration date in the wrong order

Be sure to enter the expiration date in the following order: month/year
Be sure to enter the expiration date in the following order: month/year Ex.) June 2018: 06/18

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updated:2018/8/2