ESTA application fees
Credit cards accepted
PayPal is also available for payment
Application service fee
In addition to the $14 application fee paid to the U.S., there will be an application service fee
U.S. Department of Homeland Security application fee ($14) + application service fee = 7,920 JPY (including tax)
Details of the U.S. Department of Homeland Security application fee ($14)
Processing costs ($4): Costs of processing your Electronic System for Travel Authorization (ESTA) application
Authorization costs ($10): Cost charged if your application is approved
Note: If your application is denied, you will be charged only the processing costs ($4)
You may complete the payment by credit card or PayPal account.
Enter payment details in the form on the credit-card payment page that appears after entering your application information.
See here for detailed payment methods.
A receipt for your application fee will be sent by email.
If you like to receive a receipt, enter “Receipt requested” on the inquiry form and click “Submit.”
If you request cancellation prior to completion of ESTA registration in the U.S. Department of Homeland Security’s computer system, you will be refunded the difference between the application fee and the payment fee of 300 JPY.
Cancellation and refunds are not available once the application process has reached the stage of completion of registration of authorization. Under the ESTA authorization system it is not possible to cancel authorization or payment after registration.
See here for details of how to submit an inquiry
About the application service
This site provides customers with full support for complex ESTA application procedures.
Compatibility with all devices (PCs, smartphones, tablets)
A site for smartphones is also available.
You can complete ESTA application procedures in a large font on an easy-to-read screen.
Support provided 24 hours/day, 365 days/year
We provide thorough advice 365 days/year.
See here for how to submit an inquiry
Ability to retry the application if the CBP site is undergoing maintenance
Several times a week, the official application site is down for maintenance.
If you applied through our site, we will proceed with your application procedures using the information you provided, as soon as maintenance is completed.
Results of application provided by email
Your application number and other information will be sent by email.
The ability to check on application details
You can check on the details of your application easily with the application ID issued by this site.
See here for details of how to submit an inquiry
Free correction of errors in registration information
Correction or change of registration information free of charge.
If there is an error in your name or passport number: Through the Contact Us form, describe the details of your correction request in the body of your inquiry after entering your name, email address, and application ID. If there is an error in any other information: Complete application procedures again from the beginning using the Application Form.
See here for detailed correction methods.
A simple, easy-to-understand application form
While the information on the CBP site contains numerous expressions that are hard to understand, this site uses simple, easy-to-understand expressions.
See here for detailed instructions on filling out the application form
Support for resolution of errors and irregularities arising in application procedures
Travelers eligible to use the Visa Waiver Program
Travelers who satisfy the following conditions, and are visiting the United States (any of the 50 states including Alaska and Hawaii), or entering for transit in the United States on the way to other countries:
- Those possessing valid passports that comply with the restrictions on usable passports below
- Those who have obtained ESTA authorization
- Those visiting the U.S. for a short-term period not to exceed 90 days, for purposes such as sightseeing, visiting friends, or business, and who will not engage in activities for compensation during their stay
- Those with return (or continuing when changing flights in the U.S.) air tickets or sea tickets
- Those who are citizens of countries participating in the Visa Waiver Program
Restrictions on usable passports
Travelers eligible to use the visa waiver program must have valid machine-readable passports. Their passports must satisfy the following conditions, depending on the dates they were issued.
- Machine-readable passports issued on or after October 26, 2006 must be E-passports (IC passports).
- Machine-readable passports issued during the period of October 26, 2005 – October 25, 2006 must have digital photographs on their photo (ID) pages.
- Passports issued prior to October 26, 2005 must be machine-readable passports.
- Citizens of Greece, Malta, the Czech Republic, Estonia, Hungary, Latvia, Lithuania, South Korea, and Slovakia must be carrying E-passports (IC passports), regardless of their date of issue.
ESTA authorization may be refused in cases such as when the traveler has had a visa cancelled in the past, has a history of arrest (regardless of whether or not the person was convicted), has a criminal record, has certain communicable diseases, has been refused entry to the U.S. in the past, has been deported, has overstayed his or her time under the visa waiver program in the past, or has been denied ESTA authorization. In these cases, the traveler must obtain a visa to visit the U.S.
Travelers who have not been arrested for minor infractions or who were not prosecuted or convicted may be able to use the visa waiver program. In a case in which a traveler has been charged with a traffic violation in the U.S. and failed to pay the fine or failed to appear when summoned to court, an arrest warrant may have been issued, and the person may not be able to pass immigration screening. Travelers in such cases must first resolve the issue and then apply for ESTA authorization or for a visa before traveling to the U.S.