Fundamental on Privacy Policy : ESTA Online Center

The ESTA Online Center (“Site” hereinafter) has established this Privacy Policy to manage customers’ personal information properly. Based on an understanding of this Basic Policy, the Site will handle personal information by thoroughly striving to protect these information.
The details of such efforts are outlined below.

1.This site complies with the Personal Information Protection Law and related laws and regulations, Japanese Industrial Standards “Requirements for Personal Information Protection Management System” (JISQ15001), and collects and uses customer personal information for the purpose of acting as an ESTA application procedure I will do it.
This information is used for applications to the DHS (United States Department of Homeland Security) system, confirmation and inquiry of customer inquiries, replying to inquiries, smooth provision of this site service and business management And keep it to the minimum necessary.

2.The information that we collect from customers is as follows.
Name (passport notation), address, date of birth, gender, nationality, birth information, Email address, telephone number, accommodation information, employment information, passport information (passport number, passport issuance date, passport expiration date), SNS account Information, parents’ name, medical history of infectious diseases, history of violations of laws and regulations, history of anti-state acts such as intelligence activities, intention to work in the United States, past refusal of entry to the United States, past stay in the United States, identification Travel history to the country, inquiry history of this site, etc.

3.Unless otherwise requested by the customer, this site will store the personal information we have received for a certain period of time. We may delete your personal information after a certain period of time, in accordance with laws, government agencies, court orders, or in accordance with the standards established by this site.
If you want to immediately delete the storage of personal information, please request from the inquiry form.

4.Personal information received from customers will not be disclosed to any third party in any case. However, the following cases are excluded.
①When the user has consented to such disclosure.
②When there is an order from law, government agency, or court.

5. If the customer asks for confirmation or correction of personal information by himself / herself, this site will respond appropriately after confirming the identity in accordance with the terms of service established on this site.

6. This site is not responsible for the security of personal information on other websites linked to this site. It is recommended that you check the rules regarding the handling of personal information at each link for your own safety.

7. On the application status check page, only those customers who applied for ESTA through our site are available for inquiring the application status.
Due to the protection matters of personal information, accessible period to application status check page is limited for 90 days from the date applied.